In the context of the new medical reform, the development of retail chain pharmacies and clinics has ushered in new opportunities and challenges. The liberalization of policies will accelerate competition in the industry, and corporate transformation and innovation will continue to escalate in order to occupy the market. In this context, various segments of the medical industry have also begun to cooperate, and the Ping An Wanjia medical rapid diagnosis model came into being.

On May 10th, Ping An Wanjia Medical held a press conference on the theme of “new forms, new developments and new challenges” in Shanghai. At the press conference, Ping An Wanjia Medical signed a rapid consultation cooperation agreement with Shanxi Renhe, Shaanxi Yikang, Gansu Huirentang, Shandong Yuyu civilians, Hunan people, Hubei good pharmacist, Zhejiang Jiuzhou and other leading domestic pharmacy chain enterprises. The number of pharmacies signed by Ping An Wanjia Medical Express has reached nearly 1,000. A number of chain drugstore heads, senior experts in the pharmaceutical field, and institutional investors gathered in the forum to promote the transformation and upgrading of pharmacies around the rapid diagnosis model, and promote the “supply-side structural reform” in the medical field.

The cooperation is a strong alliance between retail pharmacies and grassroots medical service platforms in the medical segment. The two sides complement each other. The purpose is to combine the deep insurance and health industry system resources of Ping An Group to fully empower and share. Explore the combination of pharmacies and rapid diagnosis, quick inspection, fast medicine, and insurance, and hope to create a new service model for primary care.

Comparison of Chinese and foreign fast-paced models: focus on CVS

In fact, there are many cases in the fast-diagnosis model abroad. According to Wang Jin, a global managing partner of McKinsey, there are many companies in the United States and Europe that try the fast-diagnosis model: CVS, retailer DM, etc., health care stores, pharmacies, health stores range from 500-1500 square meters.

CVS operates pharmacies, including DTP pharmacies. Its minute clinic is the most traditional and core business of the US healthcare system. Until now, it has provided outpatient services to 35 million people in the United States. The minute clinic takes the patient's follow-up and follow-up, and does not have to make an appointment in advance. As long as it hires registered nurses and interns to cope with patient needs, it saves labor costs and creates a 15-minute ultra-short medical time. In addition, for each medical service and its quotation, the minute clinic will clearly state that, like McDonald's menu, the price ranges from $30 to $110. The cost of a patient visit is much lower than the cost of going to the hospital, and there is no such cumbersome procedure as a hospital.

The inspiration for Ping An Wanjia Medical Clinic is also derived from this. "In the next two years, I hope to share China's business model on the US platform." Wang Jin looked forward to this.

In addition, the German retailer DM is a non-pharmacy health retail store. There is a small drug take-off machine in the mall, which collects and analyzes the patient or the drug big data that is currently being used, and matches the database behind it. Help patients scientifically and accurately grasp their medication. There is also GLOWCAP, which is the cover of electronic tablets. It can remind patients with chronic disease prescription drugs to take medicine on time, even after a bottle of medicine, and automatically place orders and deliver goods, effectively improving the patient's medical treatment. Sex.

Ping An Wanjia Medical Quick Diagnosis Mode: “1+3+1” Diversified Support, All-round Empowerment

“Ping An Wanjia Medical Clinic has borrowed from the US Minute Clinic, but it is used for the Chinese. It has proposed a system solution of 'a set of design solutions, three business support, one technology platform'.” Pingan Wanjia Medical General Manager Xu Zhihong said this.

"A set of design plans": Pingan Wanjia Medical gave the pharmacy a high standard of SI brand image recognition, clinic room layout and departmental specifications.

“Three business support”: Give pharmacies product support, service support and quality control support. “Product Support” enriches pharmacy service projects, helps to increase pharmacy appeal and customer satisfaction, and gradually builds a qualified service network to gradually connect with government medical insurance control fees and Ping An Commercial Insurance services.

“Service Support” is reflected in the standard operation and skill training. Ping An Wanjia Medical not only provides pharmacies with standard specifications such as “Medical Operation Manual”, “Engineering Decoration Manual” and “Marketing Instruction Manual”, and offers more than 750 online courses. And more than 120 group training, systematic training for pharmacies including medical skills, clinic management and so on.

In terms of “quality control support”, the 10,000 certification standards focus on patient safety and medical quality, and promote continuous improvement of medical institutions. On the one hand, it is a mirror of the quality of primary care, and it is also endorsed by the fast-food clinics that meet the certification.

As a basic technical support platform, Ping An Wanjia Medical Cloud Clinic has realized the digital and information operation management of doctors, nurses, pharmacies, etc., covering everything from electronic medical records to auxiliary diagnosis, from telemedicine to member management, from handheld clinics to Centralized procurement, from event marketing to public opinion monitoring.

Ten thousand medical business unit general manager chain Ping Li Jiang said: fast diagnosis mode to follow the medical reform policies and ways of innovative medical supply basic health needs of the market developed, and its standards-based authentication platform technology enabling two routes, through the introduction of modern medical The technology and service safety standards have focused on meeting the core needs of traditional pharmacies such as lean operation, revenue enhancement, medical standards and customer satisfaction.

Li Jiang added: Because in the United States pharmacies, there is commercial insurance support in the fast-track, and in China, commercial insurance has not yet developed to that point. At present, the current payment guarantee in China is relatively small. With the strong resources of Ping An Group, Wanjia Express is committed to opening up medical insurance and commercial insurance, supplementing social basic medical insurance and bringing value to partners.

Last year's first rapid-diagnosis model landed in Shanxi, and thousands of pharmacies were signed this year.

As the second generation of Ping An Group, Ping An Wanjia Medical has taken a fancy to this market in 2016. At this stage, the rapid diagnosis mode has helped the traditional pharmacy to upgrade and transform, and has set a number of benchmarks.

On June 15, 2017, Ping An Wanjia Medical and the first fast clinic of Renhe Chain Clinic, a subsidiary of Shanxi Renze Pharmaceutical Group, operated in Taiyuan, and put forward the slogan “20 common diseases, 15 minutes quick visit”, so that the people can really understand The convenience and benefits brought by the “one-stop” service of medical treatment and medicine are planned. It is planned to cooperate with 100 fast-track clinics in Shanxi Province to serve the rapid diagnosis and treatment of common diseases of local people and accelerate the construction of basic medical facilities.

Yang Quanzhu, chairman of Shanxi Renze Pharmaceutical Group, said: "The rapid diagnosis model relies on Pingan Wanjia Medical's standards, systems and platforms, and combines the local resources of Renhe Pharmacy to bring new opportunities for mutual development."

At present, Ping An Wanjia Medical and Renhe Chain Clinic have joined forces to achieve comprehensive upgrade and transformation of the clinic, and will gradually promote the deep connection with Ping An Group's insurance and medical resources. In the next phase, the two parties will jointly explore new modes of drug supply development, help clinics increase drug categories, reduce drug collection, reduce overall costs, and help pharmacies expand sales channels, establish barriers to competition, and increase sales. service.

On May 10, 2018, Ping An Wanjia Medical Co., Ltd. signed a rapid cooperation agreement with Shanxi Renhe, Yikang, Huirentang, Daiyu civilians, ordinary people, good pharmacists, Jiuzhou and other domestic pharmacy chain enterprises, with a view to achieving a thousand homes across the country. Rapid diagnosis and treatment in pharmacies to solve the pain points that traditional pharmacies are unfamiliar with the management and operation of medical institutions.

How do pharmaceutical companies, commercial insurance and other companies evaluate new pharmacies and clinic models?

He Wei, chairman of Yikang Pharmaceutical Group, believes that with the advancement of the national medical reform, the rapid diagnosis + fast medicine + quick inspection is more and more in line with our philosophy of making medical services the ultimate. "We have more than 6 million members. With the rapid diagnosis mode, we can also do health management in the future. This will greatly help the pharmacy business improvement. I believe this model will be implemented very well in China." Road.

Wang Li, executive director of the People's Grand Pharmacy, believes that for the establishment of clinics in chain pharmacies, although our national retail pharmacies are connected to the local medical insurance system, it is very difficult to provide integrated medical services. This is our hope to cooperate with Ping An Wanjia Medical. The most important starting point.

"For the layout of primary medical outlets, in the future, we must truly grade the diagnosis and treatment, and the pharmacy is the entrance of the last mile of the customer." Wang Li is so determined. But how to satisfy both the inspection and the safety? He added: "We are very professional in medicine, and there is a lack of safety in the management of medical procedures. We hope to cooperate with Pingan Wanjia Medical to make up the short board."

"From the current form of cooperation, pharmacies and chronically ill customers have strong linkages. Slow-sick patients take medicines at pharmacies, pharmacies can reach customers well, and it is easier to form a closed loop from purchase, service, and claims. Li Xin, vice president of Ping An Health Insurance, believes that this is the deep integration of payers and service providers.

The combination of fast diagnosis and commercial insurance, Fan Shaofei, chairman and CEO of Ping An Wanjia Medical, believes that it is a very good combination, which will enable the payers to effectively combine. He thinks that the fast-diagnosis model will show the trend of the time and meet the payment. Square full network layout needs.

In the future, Ping An Wanjia Medical will also adhere to the innovative medical model and vigorously build basic medical care to further meet and optimize the medical service needs and experiences of the public.

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